Custom Agent and RAG Development. AI agents built to fit your systems, data and constraints

Services

Off-the-shelf agents don’t always fit existing tools, data, or operating constraints. We design and build custom agents and RAG workflows that integrate cleanly with your internal systems, work with your chosen models and operate safely within security, decision-making, compliance and production requirements.

Operational Digitalisation

Trusted to build AI agents with choice, reliability and control

Zoopla
Vodafone
BT
HSBC
OAG Flights
Maritime and Coastguard Agency
Aldermore
HM Land Registry
Ruffer
M&G

What if AI agents worked with your systems, not around them?

Custom agents and RAG workflows that integrate with internal systems and APIs, support your choice of models and hosting and operate reliably with full control over data and behaviour.

AI in Public Sector

We work with organisations who

Operate in public, enterprise or regulated environments where access control and traceability matters

Are moving beyond off-the-shelf tools to solve real operational problems

Require reliable, predictable agent behaviour in day-to-day use

Need AI agents to integrate cleanly with existing systems and APIs

Want choice over LLMs, hosting models, and deployment approach

Deliverables that drive momentum

Integrate safely. Control behaviour. Deliver outcomes.

Custom AI agents

Custom AI agents

Designed around your systems, data and operational constraints.

Integrated RAG workflows

Integrated RAG workflows

Ingest your data from various sources and formats (e.g. Word docs and PowerPoints), so LLMs can provide more accurate responses.

LLM & hosting choice

LLM & hosting choice

Support for your preferred models and deployment approach.

Reliable, traceable behaviour

Reliable, traceable behaviour

Designed for predictable operation with clear attribution and control.

Production-ready agent orchestration

Production-ready agent orchestration

Built to operate safely within public, enterprise and regulated environments.

Continuous evaluation & optimisation

Continuous evaluation & optimisation

Ongoing performance tuning using evaluation to improve reliability over time.

“We weren’t just exploring AI, we had real business problems to solve. Processing millions of identity documents demanded secure, private infrastructure we could control. Catapult helped us deploy a high-performance AI platform inside our own environment, with zero data leakage and total transparency. Now we’re confident in scaling AI, without compromising speed, cost, or trust”

Head of Data & AI

Global Pharma

Our approach. From concept to dependable agents

Design. Integrate. Operate.

1

Design for your environment

We start by understanding how work actually happens across your systems, data and teams. Agents and RAG workflows are designed and eval tested around real processes, chosen models and deployment constraints, not generic patterns or demos.

2

Integrate with your systems and data

We connect agents directly to internal tools, APIs and data sources, building custom workflows that operate securely within your environment. LLM choice, hosting model and access controls are defined up front and enforced by design.

3

Operate safely at scale

Agents are engineered for reliable, traceable behaviour and decisions, in day-to-day use. Performance and outputs are continuously evaluated and optimised, ensuring safe operation, predictable outcomes and long-term control.

Key technologies

Custom agents are built using proven orchestration frameworks and RAG pipelines that co-ordinate tools, data and models reliably. We integrate with a wide range of LLMs, including ChatGPT, Azure OpenAI, Microsoft Copilot and open-source alternatives, giving you flexibility as needs evolve. Deployments can run in the cloud, on-premise, or in hybrid environments, with full control over where models and data live.

Angular

Angular

React

React

Nest JS

Nest JS

SQL

SQL

No SQL

No SQL

Node JS

Node JS

Rabbit MQ

Rabbit MQ

Java

Java

Google Cloud

Google Cloud

AWS

AWS

Microsoft Azure

Microsoft Azure

Jenkins

Jenkins

GitHub Actions

GitHub Actions

Azure DevOps

Azure DevOps

OKTA

OKTA

Auth0

Auth0

Entra ID

Entra ID

Jira

Jira

ELK

ELK

Prometheus

Prometheus

Cloud Watch

Cloud Watch

Modular Monolith

Modular Monolith

DDD

DDD

Claude

Claude

Cursor AI

Cursor AI

Open AI

Open AI

.Net

.Net

Tell us about your project and we’ll help you move it forward

The work we’ve brought to life

How Catapult built AI systems around real operational constraints

Why clients choose Catapult

20+

Years of software development excellence

400+

Satisfied clients and thousands of successful projects

$

On time, on-budget and on-scope delivery

 An ISO 27001 certified company

An ISO 27001 certified company

 Fixed price guarantee. We guarantee to deliver the outcome we’ve agreed with you, at a fixed price.

Fixed price guarantee. We guarantee to deliver the outcome we’ve agreed with you, at a fixed price.

 Hothouse veterans. Rapid, iterative & hands-on. We’re pragmatic problem solvers who thrive on building things that work.

Hothouse veterans. Rapid, iterative & hands-on. We’re pragmatic problem solvers who thrive on building things that work.

 Secure, auditable AI designed to work with sensitive data, access controls & enterprise constraints.

Secure, auditable AI designed to work with sensitive data, access controls & enterprise constraints.

 Tech-agnostic, outcome-first. Guidance in selecting stacks that minimise costs & maximise ROI

Tech-agnostic, outcome-first. Guidance in selecting stacks that minimise costs & maximise ROI

Cross-sector AI expertise

With deep experience across government and financial services, we design and deploy AI systems that work within real operational, regulatory, and domain-specific constraints.

Finance

Government

Education

Insurance

Banking

Telecoms

Real Estate

Retail

Gaming

Our expertise is frequently called upon

Intelligent SME
Business Reporter
Finance Directive
Engineering Update
Business Info
Connectivity
APM Digest
IT Reseller